RECURRING ORDERS

Recurring Orders: The Order That Does Not Need Remembering

A recurring order is your regular delivery, set once and left to repeat — every 7, 14 or 28 days, with the products and quantities already saved. The venue sees the next delivery date, what it will cost and which suppliers are on it before it arrives, and anyone can open it and change a quantity. Separately, when stock has drifted, one action tops everything back up to your par levels and drops it in the cart to review.

  • Repeat every 7, 14 or 28 days from a start date you pick
  • Next delivery date, total and status on one screen
  • One schedule can carry several suppliers at once
  • Or replenish back to par on demand, straight into the cart

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Open Pantry recurring orders for a venue — named schedules showing the next delivery date, total, active status, frequency, suppliers and item count

The same order, rebuilt from memory every week

The weekly order is retyped from scratch, line by line

A staple gets missed on a busy day and runs out mid-service

The order goes in late, so it lands late

Only one person actually knows the usual quantities

Someone takes a day off and a delivery simply does not happen

Nobody can say what the next delivery will cost until it arrives

Set the routine once, then keep an eye on it

1

Name the routine

Create a recurring order the way the kitchen talks about it — Meats, Coffee and Tea, Bar Restock — and pick how often it repeats: every 7, 14 or 28 days, from a start delivery date you choose.

2

Put the order in it

Choose the suppliers or categories it covers and set the quantity against each product. The lines are grouped by supplier with the product code, unit and price, so the routine is a real order rather than a reminder.

3

Watch the next one coming

The list shows the next delivery date, the total, the frequency and which suppliers are on it. You can see what is arriving and what it costs before it lands, not after.

4

Change it whenever you need to

Open the schedule and edit any quantity, rename it, change the frequency, or set it inactive to pause it — the list stays intact for when you switch it back on.

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See how Open Pantry works for venues

Every 7, 14 or 28 days — from a date you choose

Setting one up takes a name, a frequency and a start delivery date. The frequency is a real interval — 7, 14 or 28 days — so a weekly meat order, a fortnightly dry-goods top-up and a four-weekly cleaning order can all run side by side on their own rhythms without colliding.

  • Weekly, fortnightly or four-weekly intervals
  • You set the first delivery date, so it lands on your delivery day
  • Each schedule runs independently of the others
Open Pantry create recurring order dialog showing the name field, a 7 days frequency, active status and a start delivery date

A real order underneath, not a reminder

Open a schedule and you get the order itself: lines grouped by supplier with the product code, unit and unit price, the quantity you set, a line total and a subtotal. Change a quantity because the function next week is bigger, hit save, and the routine carries the new number forward.

  • Lines grouped by supplier, with product codes and units
  • Quantities editable line by line, then saved
  • Total and subtotal visible before the delivery arrives
Open Pantry recurring order detail for a venue meat order — next delivery date, frequency and status above supplier-grouped lines with prices, editable quantities and a subtotal

One schedule, several suppliers

A section does not buy from one supplier, so a recurring order does not have to either. A single schedule can carry products from as many suppliers as it needs and shows their logos and the item count on the index — and each supplier still receives only their own lines.

  • Several suppliers on one schedule
  • Supplier logos and item count on the list
  • Each supplier only ever sees their own products
Open Pantry recurring order list showing two venue schedules with their suppliers, frequency and item counts

When stock has drifted, top it back up to par

A schedule handles the predictable. For everything else there is replenish to par: one action works out what it would take to bring every product back up to the par level you set in inventory, and puts that straight into the cart. Nothing is ordered until you have looked at it — you can edit or remove any line on the cart page before you send it.

  • Uses the par levels already set against your inventory
  • Fills the cart, so you review before anything is sent
  • Edit or remove any line before finalising the order
Open Pantry replenish to par screen for a venue — an offer to add everything needed to restock back to par levels straight to the cart for review

Fits how the venue already buys

Every supplier you order fromPantry lists and prep listsInventory par levelsOrder history and invoicesYour delivery daysPhone, tablet and desktop

Venues that stopped rebuilding the same order

Chefs Love Open Pantry

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wholesale ordering
Junior Malvern crew x

Thank you OPEN PANTRY, we used to have to use 6 apps to get access to ordering from our suppliers, the fact we can do it all in one has saved an incredible amount of time & effort! We love you!

wholesale ordering
Tom Pearson

We’ve been using Open Pantry for a few months now and it’s been an absolute lifesaver. We’re short staffed so being able to place all of our orders with all of our suppliers in the one spot is a massive help.

wholesale ordering
James Evans

So glad this service exists. Has made it so easy for my manager & chefs to order & all payments are settled in one go. The recurring orders & pantry lists are amazing time savers!!

Why not just remember to order?

Because remembering is the part that fails first, and it fails on the busiest days. The routine order is the most predictable thing a venue buys, which makes it the least deserving of anybody’s attention every single week. Writing it down as a schedule also means it survives a day off, a new starter and a change of section — and it means the next delivery and its cost are visible to everyone, not held in one person’s head.

Comparison illustration: remembering to place the weekly order versus a recurring order schedule in Open Pantry

Recurring orders — questions venues ask

What is a recurring order?
A recurring order is a saved supplier order set to repeat on a fixed cycle. You name it, pick how often it repeats and when the first delivery lands, then add the products and quantities. From then on the venue can see the next delivery date, its total and which suppliers are on it, instead of rebuilding the order each time.
How often can a recurring order repeat?
Every 7, 14 or 28 days — weekly, fortnightly or four-weekly. You also choose the start delivery date, so the cycle lands on a day the supplier actually delivers to you. Different schedules can run on different intervals at the same time.
Can I change the quantities on a recurring order?
Yes, at any time. Open the schedule and the order is right there, grouped by supplier with the price and quantity against each line. Change any quantity and save, and the schedule carries the new figure forward. You can also rename it or change how often it repeats.
How do I pause a recurring order?
Set its status to inactive. The schedule and every product on it stay exactly as they are, so switching it back to active later picks up where you left off — useful over a quiet period or a shutdown. There is no separate one-off skip: pausing and editing the quantities are the two ways to change what comes next.
Can one recurring order cover more than one supplier?
Yes. A schedule can hold products from as many suppliers as you need, and the list shows the suppliers on it along with the item count. Each supplier only ever receives their own lines, so a single routine can quietly become three separate orders.
What is the difference between a recurring order and replenishing to par?
A recurring order is time-based: the same order, on a cycle you set. Replenishing to par is stock-based and on demand — it looks at the par levels set against your inventory and works out what it would take to bring everything back up to them, then puts that in your cart. One handles the predictable; the other catches the drift.
Does replenishing to par place the order for me?
No, and deliberately so. It fills the cart with what it would take to get back to par and then stops, so you can edit quantities or remove anything you do not want from the cart page before finalising the order. Nothing is sent to a supplier until you send it.
How is a recurring order different from a pantry list?
A pantry list is a saved list you open and add to the cart whenever you decide to order. A recurring order is the same idea with the timing attached — it repeats on its own cycle and shows you the next delivery date. Both live in the same place, as tabs beside each other.
Do recurring orders cost anything?
Recurring orders sit with ordering, which is free for restaurants and venues. Replenishing to par depends on par levels set against inventory, which is a paid-plan capability. The restaurant pricing page sets out what each tier includes, since it varies by country.

Stop retyping the order you place every week

Recurring orders come with ordering — free for restaurants and venues.

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