MULTI-VENUE

Multi-Location Restaurant Procurement — One Licence Per Venue

Open Pantry runs a multi-venue group as one licence per venue. Each site keeps its own suppliers, products, recipes, price history and reporting, and that is deliberate: one venue’s mis-read invoice cannot move another venue’s dish costs. There is no group catalogue, no central price list, no group purchase approval and no consolidated group reporting.

  • A licence per venue — each site’s suppliers, prices and recipes stay its own
  • No group catalogue, no central price list, no group purchase approval
  • Permission types inside each venue, including food and beverage buyer types
  • Venues compared by reading and exporting each one’s own reporting

★★★★★  Trusted by 5,000+ venues across Australia

Open Pantry “Choose your store” screen for one venue, listing that venue’s own wholesale suppliers — in a group, every site has a supplier list of its own

What actually goes wrong when one operator runs several venues

The same product bought at three different prices, because three venues bought it separately

A recipe corrected at one site and left alone at the other two

Food cost slipped somewhere in the group and nobody can say which kitchen

A supplier’s price rise spotted at one venue and never mentioned at the rest

How a site actually orders lives in one chef’s head, at that site

Every venue’s invoices land in the same inbox and get sorted by hand

How a group actually runs it today

1

A licence per venue

Each venue is set up as its own account on its own plan. Ordering is free for every venue, so a group can put the paid costing and Pro Suite plans on the sites that need them and leave the rest ordering for nothing.

2

Each venue keeps its own suppliers and prices

The supplier accounts and the prices negotiated with them belong to the venue that holds them — we are not a marketplace and we re-price nothing. Invoices photographed, uploaded or emailed into that venue build its own products, prices and price history.

3

Staff are set up in the venue they work in

Inside a venue you can add teammates on a paid plan and give each one a permission type, including food and beverage buyer types that narrow the suppliers and categories they order from. Someone who works across two sites is set up at each of them.

4

The group compares venues by reading each venue’s numbers

Purchase spend by category, dish cost percentages, food and beverage cost against target, and sales, profit and cost against the previous period all exist per venue, and orders, invoices and reports export. Open Pantry does not add them together for you — that comparison happens outside it.

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See how Open Pantry works for venues

Every venue is independent, and that is the design

A venue’s suppliers, products, recipes and price history belong to that venue. Nothing is inherited from a group record and nothing is pushed down from head office, so the prices a site costs its dishes off are the prices that site actually pays. The reason is containment. Invoice capture reads a supplier’s document and writes prices from it; recipes cost off those prices. Get one decimal wrong at one venue and the damage stops at that venue’s dish costs, its repricing queue and its reporting. On a shared group catalogue, that same mis-read price would be the cost of the dish at every site until somebody noticed.

  • Per-venue suppliers, products, recipes, price history and reporting
  • A mis-read invoice moves one venue’s costs, never the group’s
  • Two sites on different produce suppliers never share a wrong price
Open Pantry price changes for a single venue — each ingredient price movement with its supplier, the old price beside the new one, the percentage change and the dishes affected

Who can do what, inside a venue

The control a group does get is inside each venue. On a paid plan a venue can add unlimited teammates and give each one a permission type — so a head chef, a sous chef and a venue manager work on the same live recipes, the same stock and the same repricing list instead of emailing versions of a spreadsheet around. There are also food and beverage buyer types, which narrow the suppliers and categories a teammate can order from, so a beverage buyer is not ordering meat. Every order records who placed it, and the order history belongs to the venue rather than to the person who placed it — which is what makes a site survive a resignation.

  • Unlimited teammates within a venue on a paid plan
  • Permission types per teammate, including food and beverage buyer types
  • Every order records who placed it; the history belongs to the venue
Open Pantry Orders and Invoices for one venue, showing each order’s supplier, order ID, who placed it, delivery date, total and status

Costing and reporting, one venue at a time

Each venue gets the full set of numbers for itself. Dishes carry a live cost percentage and the movement since last time; food and beverage cost are shown against target; sales, profit and cost are compared with the equivalent previous period; purchase spend is broken down by category week on week; and a supplier price rise arrives as a list of dishes to reprice. Reviewed invoices post into the Xero, QuickBooks or MYOB that venue already uses, as bills. Comparing two venues means opening both, or exporting both — the figures are there and they are exportable, but Open Pantry will not consolidate them into a single group view.

  • Live dish cost percentage, cost movement and a repricing list, per venue
  • Food and beverage cost against target; sales, profit and cost against last period
  • Orders, invoices and reports export; accounting posts per venue
Open Pantry venue dashboard showing food cost and beverage cost against target, menu profit alerts and dish margins ranked for a single venue

What Open Pantry does not do at group level

Said plainly, so nobody buys the wrong thing. There is no group or head-office product catalogue and no central price list to publish down to the sites. There is no group purchase approval and no cross-venue approval workflow — a venue’s order goes to its supplier when the venue sends it. There is no consolidated group reporting that adds the venues together. Invoice lines cannot be split across venues or cost centres. And there is no group account above the licences, so no single login that switches between sites. If central catalogue control, group approvals and consolidated reporting are the things you are actually buying, MarketMan, Apicbase and Restaurant365 all publish a version of them and are the better fit — the comparison pages below set out what each one does and what it costs.

  • No group catalogue, no central or head-office price list
  • No group purchase approvals and no cross-venue approval workflow
  • No consolidated group reporting, and no cost-centre split of invoice lines
Open Pantry dashboard panel showing one venue’s purchase spend by category for the last 7 days — spend is reported per venue, not rolled up across a group
Suppliers on Open Pantry
600+
Wholesale suppliers across Australia already taking orders through the platform.
Venues ordering
5,000+
Restaurants, cafes, bars and pubs running their order round on Open Pantry.
Cost to order
$0
Ordering through Open Pantry is free for restaurants and venues — at every site in a group.

Paid plans are taken per venue and add costing, inventory and reporting to that venue. Prices are set per country on the restaurant pricing page.

What a group can lean on

Each venue’s own supplier accounts and negotiated pricesInvoice capture, per venueTeammate permission types within a venueXero, QuickBooks and MYOB, per venueExports from orders, invoices and reportsPhone, tablet and desktop

Venues running their own numbers

Chefs Love Open Pantry

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wholesale ordering
Junior Malvern crew x

Thank you OPEN PANTRY, we used to have to use 6 apps to get access to ordering from our suppliers, the fact we can do it all in one has saved an incredible amount of time & effort! We love you!

wholesale ordering
Tom Pearson

We’ve been using Open Pantry for a few months now and it’s been an absolute lifesaver. We’re short staffed so being able to place all of our orders with all of our suppliers in the one spot is a massive help.

wholesale ordering
James Evans

So glad this service exists. Has made it so easy for my manager & chefs to order & all payments are settled in one go. The recurring orders & pantry lists are amazing time savers!!

Why not run every venue off one central price list?

Because a central price list is a claim about what your sites pay, and the invoices are the fact. Venues buy from different suppliers, on different terms, and a group list is only ever as current as the last person who updated it — so the day it drifts, every dish at every site is costed off a number that is not real, and the reporting agrees with itself while being wrong everywhere at once. Keeping each venue on the prices it actually paid means a wrong price is one venue’s problem and shows up as one venue’s cost movement. The honest trade is this: you lose central control, and some groups genuinely need central control. If yours does, we are the wrong tool and we would rather say so on the call than after the invoice.

Multi-venue procurement — questions groups ask

Can I manage several restaurant venues from one Open Pantry account?
No. A group runs as one licence per venue, and each venue is its own account with its own suppliers, products, recipes, price history and reporting. There is no head-office account sitting above them and no single login that switches between sites, so someone who works across two venues is set up in each. That is a deliberate design choice, not a gap we are working around: it is what stops one site’s numbers reaching another’s.
Does Open Pantry have central or group-wide supplier price lists?
No. There is no group catalogue and no central price list to publish down to your venues. Each venue holds its own supplier accounts and its own negotiated prices, and its products and prices are built from the invoices that venue receives — photographed, uploaded or emailed in. If a group-wide list that every site costs off is what you need, we do not do it, and platforms built around a head-office layer will suit you better.
Can head office approve a venue’s purchase order before it is sent?
No. There is no group purchase approval and no cross-venue approval workflow in Open Pantry. When a venue sends an order, it goes to that venue’s supplier. What you can control is inside the venue: teammates get a permission type, and the food and beverage buyer types narrow the suppliers and categories a teammate can order from. That is venue-level control, not group-level sign-off, and we would rather you knew the difference before you bought.
Is there consolidated group reporting across all of my venues?
No. Reporting is per venue: purchase spend by category, dish cost percentages, food and beverage cost against target, and sales, profit and cost against the previous period all exist for each site on its own. Orders, invoices and reports export, so a group can compare venues in a spreadsheet, but Open Pantry does not add the venues together into one group view or a franchise-style roll-up.
Can invoice lines be split across venues or cost centres?
No. Splitting an invoice line across venues or cost centres — a bistro, functions and café split posted to accounting tracking categories, for example — is not built. Reviewed invoices post to the Xero, QuickBooks or MYOB the venue uses as bills for that venue. If a cost-centre split is central to how your group reports, tell us: it is a real request we have logged, but there is no date and we will not invent one.
Why does each venue keep its own suppliers, products and recipes?
Containment. Invoice capture reads prices off a supplier’s document, and recipes cost off those prices, so a mis-read decimal becomes a dish cost. Keeping venues separate means that error stops at the site that made it, instead of re-costing the same dish at every venue in the group. It also reflects how venues actually buy: different suppliers, different terms, different prices for the same carton.
How do I compare food cost between two of my venues?
You open both, or you export both. Each venue shows its own food and beverage cost against target, its dish cost percentages and movements, and its sales, profit and cost against the previous period, and orders, invoices and reports can be exported for your own analysis. Open Pantry will not produce the comparison for you — there is no consolidated group report — so that step happens in your spreadsheet or your accounting system.
How do staff who work across more than one venue get access?
They are set up as a teammate in each venue they work in, because each venue is a separate account. On a paid plan a venue can add unlimited teammates, and each gets a permission type — including the food and beverage buyer types, which narrow the suppliers and categories they can order from. Every order records who placed it, and the order history belongs to the venue rather than to the person.
What does it cost to run several venues on Open Pantry?
Ordering is free for restaurants and venues, at every site, with no cap on orders or suppliers. Beyond that you take a plan per venue: Menu Profit Manager for recipe and menu costing as a one-off fee rather than a subscription, and Restaurant Pro Suite monthly for inventory, stocktake and reporting. So a group can put paid plans on the venues that need them. Current figures are on the restaurant pricing page, which varies by country.
Which platforms should I look at if I need group-level control?
MarketMan publishes an HQ layer with corporate control of pricing and approved supplier lists across locations, plus franchise reporting and a commissary module. Apicbase is built for multi-site groups with a central production kitchen, with group-wide rollout and role-based access. Restaurant365 does consolidated purchasing and reporting with multi-entity accounting. All three do things at group level that we deliberately do not — the comparison pages here set out each one honestly, including where they beat us.

Set the group up one venue at a time

Start with the venue whose costs you understand least. Ordering is free at every site, and the costing plan is taken per venue.

Free to order · Paid plans include a free trial · Cancel anytime

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