SUPPLIER DASHBOARD

Supplier Dashboard: One Screen That Tells You What Today Needs

Open Pantry’s dashboard does not open on a chart. It opens on the work that is outstanding — how many orders are waiting to be picked, how many are awaiting dispatch and how many of those are late, how many deliveries have not been invoiced, and whether anything failed to reach your accounting system — each with a count, a dollar value and an age. Under that sit the order funnel, stock health, accounts receivable and what is moving.

  • To pick, awaiting dispatch, not invoiced, accounting export — count, value and age
  • A six-stage order funnel paced against the same weekday last week
  • Accounts receivable, stock health, SKU movers, top customers and cross-sell gaps

★★★★★  Trusted by 600+ suppliers across Australia

Open Pantry supplier dashboard showing orders to pick, awaiting dispatch with a late count, delivered but not invoiced and accounting export tiles, a cumulative order funnel and accounts receivable
Recommended by:M&J ChickensFood & Drink BusinessFoodService REPGoogle ★★★★★
Built for food & beverage wholesalersMeatSeafoodProduceDairySmallgoodsBakeryBeverages

You can only see how the day is going by opening five screens.

Orders running late are found out when the customer rings

Deliveries that were never invoiced surface at month end

A failed accounting sync sits unnoticed for a week

Nobody can say whether today is ahead of or behind last week

Open It at 6am and Know Where You Stand

1

Start with what is outstanding

Four tiles at the top: requiring picking, awaiting dispatch, delivered but not invoiced, and accounting export. Each carries a count, the dollar value behind it and how old the oldest one is.

2

Read the funnel

Six cumulative stages from confirmed through to invoiced, with today measured against the same weekday last week — so “34 confirmed” means something rather than being a number on its own.

3

Check the money

Accounts receivable with its ageing, the value of deliveries not yet invoiced, and the state of your accounting export: how many synced, how many pending, how many failed and when the last sync ran.

4

See what is moving

Your fastest-growing and steepest-declining SKU, your biggest customer mover, top customers, revenue by product category, and the cross-sell gaps worth chasing.

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The operational pulse: count, value and age on every tile

A count on its own is not information. Eighteen orders to pick is fine at 6am and a problem at 11am, and it matters a great deal whether those eighteen are worth six hundred dollars or six thousand. So every tile carries three things: how many, how much, and how old the oldest one is. The dispatch tile carries a fourth — how many of those orders are already running late.

  • Requiring picking — count, value, age of the oldest
  • Awaiting dispatch — with the number already running late called out
  • Delivered but not invoiced — the revenue you have earned and not billed
  • Accounting export — pending, synced, failed, and when it last ran
Open Pantry supplier dashboard operational pulse tiles for requiring picking, awaiting dispatch, delivered but not invoiced and accounting export, each with a count, dollar value and age

The order funnel, paced against the same weekday last week

The funnel shows the whole day’s work in six stages — confirmed, picked, packed, dispatched, delivered, invoiced — and compares each one with the same weekday a week ago, because Monday is not Friday and comparing them tells you nothing. The stages are cumulative: an order that is packed is still counted as picked. That sounds like a technicality, and it is the reason the funnel can never show you a later stage running ahead of an earlier one and leave you wondering which number to believe.

  • Six stages: confirmed, picked, packed, dispatched, delivered, invoiced
  • Cumulative, so the shape of the funnel is always readable
  • Compared with the same weekday last week, not with yesterday
  • Built from the same records the warehouse is working from
Open Pantry order funnel with cumulative confirmed, picked, packed, dispatched, delivered and invoiced stages, each compared with the same weekday last week

The money view: owed, unbilled, and anything that failed to export

Three numbers decide whether a wholesale week was a good one, and none of them is revenue. What you are owed and how old it is. What you have delivered and not yet billed. And whether the invoices you did raise actually reached your accounting system. The dashboard puts all three on one screen, with the failed exports named individually and the reason attached, so a broken account code is a five-minute fix rather than a reconciliation at month end.

  • Accounts receivable with its ageing across current, 1–30 and 30+ days
  • Delivered but not invoiced, in dollars, oldest first
  • Accounting export status — synced, pending, failed, last sync time
  • Low stock and out of stock counts alongside, from your own trigger levels
Open Pantry dashboard money widgets showing accounts receivable ageing, delivered but not invoiced orders and accounting export status with a named failed invoice

What is moving, and what is quietly not

Underneath the operational view, the dashboard reads the trade itself: the SKU growing fastest and the one falling away, the customer whose spend has moved most, your top customers over the period, and how revenue splits across your product categories. Alongside them sit opportunities — customers buying one part of your range and not another, with the value of the gap attached. It is the difference between knowing what happened and knowing what to do about it.

  • Fastest-growing and steepest-declining SKU
  • Biggest customer mover, up or down
  • Top customers and revenue by product category
  • Cross-sell opportunities, valued rather than just flagged
Open Pantry dashboard showing fastest growing and declining SKUs, biggest customer mover, top customers, revenue by product category and dollar-valued cross-sell opportunities
More product lines purchased
24%
Your always-on branded store and app put your full range in front of customers, so baskets grow.
Less order-processing cost
95%
AI order capture and auto-invoicing remove the manual keying between order and books.
Fewer picking errors
80%
Tablet pick & pack with FEFO lot and expiry tracking catches shorts and wrong items before they ship.

Real gains suppliers report after moving ordering, fulfilment and invoicing onto Open Pantry.

Reading From the Ledger You Already Use

M&J Chickens

Trusted by M&J Chickens

$175m+
Annual turnover

M&J Chickens use Open Pantry to move ordering out of calls and messages and into one digital workflow — giving customers a smooth ordering experience and giving the team fewer errors and less admin.

Alex Ortiz — Head of Sales

With Open Pantry, we launched our own fully branded ordering app — it’s helped us protect our customer base, move to digital ordering, and deliver a much better experience to our venues.

Alex Ortiz — Head of Sales
Alex Ortiz — Head of Sales
M&J Chickens

A dashboard you have to assemble is a report, and it is already out of date.

Most wholesale dashboards are a spreadsheet somebody rebuilds on Monday from four exports. By the time it is finished it describes last week, it cannot tell you that nine orders are sitting in dispatch right now, and the person who built it is the only one who trusts it. A dashboard that reads the same records the warehouse is picking from does not need assembling and cannot be stale — and because it starts from what is outstanding rather than from what is finished, it is useful at six in the morning rather than at the end of the month.

Checking five separate screens and a spreadsheet each morning compared with the Open Pantry supplier dashboard opening on outstanding picking, dispatch, invoicing and accounting exceptions

Questions Suppliers Ask About the Dashboard

What is supplier dashboard software?
It is the single screen a wholesale business opens first: what is outstanding right now across ordering, picking, dispatch and invoicing, plus the money and stock numbers that decide the week. The point of a good one is that it is built from live operational records rather than assembled from exports, so it is never describing last week.
What is actually on the Open Pantry dashboard?
Four operational tiles — requiring picking, awaiting dispatch, delivered but not invoiced, accounting export — each with a count, a dollar value and an age. Then the six-stage order funnel, stock health, accounts receivable, SKU movement, your top customers, revenue by product category and cross-sell opportunities.
How current are the numbers?
They are read from the same order records your warehouse is working from, so the operational tiles move as the day does. Accounts receivable is cached briefly for speed rather than recalculated on every page load — the difference is minutes, not days.
Why is the funnel cumulative?
Because it keeps the picture honest. An order that has been packed is still counted at the picked stage, which means a later stage can never appear to be running ahead of an earlier one. Non-cumulative funnels produce exactly that effect, and the first ten minutes of every conversation about them is spent explaining it away.
What does the pace comparison compare against?
The same weekday last week. Wholesale weeks are not flat — Friday looks nothing like Tuesday — so comparing today with yesterday is close to meaningless. Each funnel stage shows what the same day last week had reached at this point.
Does it tell me if an invoice failed to reach my accounting system?
Yes, and that is one of the four tiles. It shows how many are synced, pending and failed, when the last sync ran, and names the failures with the reason attached — most often a missing account code or an expired connection, both of which are quick to fix once you know.
Can it show me which customers are worth chasing?
The dashboard carries top customers, biggest customer mover and an opportunities panel that identifies customers buying one part of your range and not another, with the value of that gap. For accounts that have gone quiet altogether, the Lapsed Purchases report on the customer-management side goes deeper.
Is a dashboard useful for a small supplier?
The tiles are worth having at any size, because “nine orders awaiting dispatch, two of them late” is the same sentence whether you send nine or ninety. The trend widgets naturally get more interesting once there is enough history behind them to compare against.
How is this different from the reports section?
The dashboard answers “what needs doing right now, and are we on pace?”. Reporting answers “what happened, and what did it cost?” — margin, COGS, sales by period. Most suppliers open the dashboard daily and reporting weekly or monthly.
Which plan includes the dashboard?
The operational dashboard comes with the supplier platform. The deeper margin and COGS analytics sit on the paid plans, and accounting-export status naturally requires an accounting integration to be connected. The pricing page sets out what is included in each.

Know Where the Day Stands Before the Phone Rings.

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