Open Pantry is ordering software for wholesale bakeries. Cafés order through your own app, by email or by text; your cut-off closes the night; and the moment it passes you have tomorrow’s quantities totalled by product across every order — so the bake is decided by what was ordered rather than by what somebody counted at eleven at night.
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Orders across texts, voicemails and emails, counted by hand
Totals added on the back of a docket, once, by whoever is up
A line missed means a café opens short in the morning
Over-baking to be safe, then binning it at ten
Through your branded app and online store, or by email and text exactly as they do now. Everything lands in the same list rather than across three phones.
Set it once and the app enforces it — a different time on each day of the week if that is how you run, with individual accounts on their own terms.
The moment the cut-off passes, every order in the system is totalled by product, with standing orders already counted in. No adding up dockets.
Pick slips run in delivery-run order, the run goes out with a live ETA per stop, and the invoice is raised from what actually went in the crate.
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The most expensive decision a wholesale bakery makes each night is how much to bake, and it is usually made by one person counting messages. Once your cut-off passes, Open Pantry totals every order by product — 386 sourdough across 41 orders, 52 trays of croissants across 33 — so the number on the bench is the number that was ordered.
Cafés order late, and they order however is quickest for them — a text on the way out, an email from the office, a photo of a scribbled list. All of it lands in the same order list. Emailed, texted and photographed orders can be read and turned into real orders automatically with AI order capture, which sits on the Enterprise plan.
A café on the same order every week has it created for them on the cycle you agree, at that week’s price. For the nights in between — because a bakery round is most-nights, not weekly — the venue repeats its last order in a single tap rather than rebuilding it, then adjusts for the weekend.
Nobody enjoys telling a regular that eleven at night is too late for a five o’clock delivery. Set the cut-off once and the app does it, politely, every time. You can run a different time on each day of the week, and a café that genuinely needs different terms can have its own — along with its own delivery days, window and minimum.
Real gains suppliers report after moving ordering, fulfilment and invoicing onto Open Pantry.

M&J Chickens run the same overnight shape a wholesale bakery does — orders arriving late, production before dawn and venues expecting delivery at opening. Open Pantry moved their ordering out of calls and messages into one digital workflow.
“With Open Pantry, we launched our own fully branded ordering app — it’s helped us protect our customer base, move to digital ordering, and deliver a much better experience to our venues.”
Counting orders by hand at eleven at night produces two kinds of error, and both cost money. Under-bake and a café opens short, which is the expensive one because it is the one they remember. Over-bake and it goes in the bin at ten the next morning, quietly, every day. Neither is a discipline problem — it is what happens when the number has to be assembled by a tired person from messages on three devices. Let the cut-off assemble it instead.
Join 600+ Australian suppliers running their ordering, fulfilment and invoicing on Open Pantry.
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