SALES & WASTE

Sales & Waste Tracking: Find Out Which Habit Is Costing You

Waste is logged as it happens — the item, the quantity, a reason and who reported it — and comes back costed, split by reason, menu, item and staff member, with stocktake variances in the same report. The day’s sales come in from your POS, whichever one you use, and are matched to your recipes. Together they turn “we seem to be losing money somewhere” into a number with a cause.

  • Every write-off carries a reason and a reporter
  • Waste costed, not just counted — by reason, menu, item and staff
  • Stocktake variances reported alongside logged waste
  • Sales come in from your POS, whichever one you use

★★★★★  Trusted by 5,000+ venues

Open Pantry waste report for a venue — waste cost over time against the previous period beside a breakdown of total waste value by reason

The bin gets emptied and the money goes with it

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Spoilage is noticed at stocktake, weeks after it happened

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Nobody can say whether breakages or comps cost more

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Staff meals, testing and on-the-house drinks all look the same as loss

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A dish that over-produces every service is never spotted

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Sales live in the POS while costs live somewhere else entirely

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The variance at stocktake has no explanation attached to it

Log it once, and let the report do the arguing

1

Log the waste as it happens

Pick the product or recipe, enter the quantity, choose a reason and record who reported it. It takes a few seconds at the point the thing actually gets thrown away, which is the only time anyone remembers why.

2

Get the sales in

The day’s sales come in from your POS and are matched to your recipes — whichever POS the venue uses. Waste stays logged here either way.

3

See it costed

The waste report values what was written off and splits it by reason, by menu, by item and by the person who logged it, over whatever period you choose, against the period before.

4

Check it against the count

Stocktake variances sit in the same report as logged waste, so the difference between what you counted and what you expected has the explained write-offs beside it.

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A reason and a name on every write-off

Waste is only useful if you know why. Each entry records the product or recipe, the quantity, a reason — dropped or broken, expired or spoiled, on the house, personal use, promotion or testing — and the person reporting it. That turns a vague shrinkage number into a list of specific, fixable habits.

  • Reason recorded against every entry
  • Reporter captured, so it is traceable without being punitive
  • Works on products and on recipes
Open Pantry wastage entry screen for a venue showing the date, product or recipe, quantity, reason and reporter columns

Costed, and split four ways

The report values the waste rather than counting it. Total waste for the period sits against the period before, with a breakdown by reason, and separate views by menu, by item and by employee — so you can see that wine is the biggest line, or that most of it is one reason on one section, and act on that instead of asking everyone to be careful.

  • Waste value for the period against the previous one
  • By reason, by menu, by item and by employee
  • Filter by menu or item, then export
Open Pantry waste report broken down by menu for a venue, with proportion, item count and total value per menu category

Stocktake variances in the same place

Logged waste explains some of the gap between what you counted and what you should have had; the rest is the variance. Both live in the same report, so the conversation stops being "the numbers are off" and becomes "this much is explained, this much is not" — which is a much shorter conversation.

  • Stocktake variances reported beside logged waste
  • The explained and unexplained parts kept separate
  • Same period controls across the whole report
Open Pantry waste report tabs for a venue showing waste by menu, waste by employee and stocktake variances

Sales in from your POS

Sales tracking only works if getting the data in is easy, so nobody has to type it. Open Pantry connects to your POS, whichever one you use, and the day’s sales come in against the recipe or product each one belongs to. Waste is logged here rather than imported. Once sales are in, they drive the sales, profit and cost reporting and the dish-level margins.

  • Works with every POS
  • Sales matched to your recipes and products
  • Feeds sales, profit and cost reporting
Open Pantry sales entry screen for a venue with the import-sales option and the POS settings dialog offering a daily automatic sync of sales from a connected till

Fits how the venue already runs

Your POS, whichever one you useMenu costing and recipesInventory and stocktakesPurchase historySpreadsheet import and exportPhone, tablet and desktop

Venues that found where it was going

Chefs Love Open Pantry

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wholesale ordering
Junior Malvern crew x

Thank you OPEN PANTRY, we used to have to use 6 apps to get access to ordering from our suppliers, the fact we can do it all in one has saved an incredible amount of time & effort! We love you!

wholesale ordering
Tom Pearson

We’ve been using Open Pantry for a few months now and it’s been an absolute lifesaver. We’re short staffed so being able to place all of our orders with all of our suppliers in the one spot is a massive help.

wholesale ordering
James Evans

So glad this service exists. Has made it so easy for my manager & chefs to order & all payments are settled in one go. The recurring orders & pantry lists are amazing time savers!!

Why not just keep an eye on the bin?

Everyone does keep an eye on it, and it still adds up unnoticed, because waste arrives in small pieces spread across every shift and nobody is holding the running total. The value of writing it down is not the discipline — it is that a month of small pieces becomes a ranked list, and the top line is almost never the one people guess. That is also why the reason matters more than the quantity.

Comparison illustration: waste nobody records versus waste logged with a reason and reported by reason, menu, item and staff in Open Pantry

Sales and waste tracking — questions venues ask

How does waste tracking work in Open Pantry?+
You log a write-off against the product or recipe as it happens, with the quantity, a reason and who reported it. The waste report then values those entries and breaks them down by reason, by menu, by item and by employee over the period you choose, against the period before.
What waste reasons can I record?+
The reasons in use are dropped or broken, expired or spoiled, on the house, personal use, and promotion or testing. Separating them matters: comps and staff testing are a marketing or training cost, while spoilage and breakage are an operational one, and lumping them together hides both.
Does it record who logged the waste?+
Yes — each entry carries a reporter, and the report includes a waste-by-employee view. The point is not to police staff; it is that a pattern on one section or one shift is the most actionable thing in the report, and you cannot see a pattern without knowing where entries came from.
How do sales get into Open Pantry?+
From your POS. Open Pantry works with every POS — whichever till you use, the day’s sales come in and are matched to your recipes, so food cost and GP reflect what actually sold.
Is waste imported from my POS?+
No. Waste is logged in Open Pantry rather than pulled from the till — someone records the write-off as it happens, with the item, the quantity, the reason and their name. That is deliberate: a till total cannot tell you whether something was dropped, comped or thrown out at close, and the reason is the part that changes what you do next. A connected till brings the sales across; the waste is yours to log.
How does waste relate to my stocktake?+
They answer each other. Logged waste explains part of the difference between what you counted and what you expected to have; the remainder is the variance. Stocktake variances appear in the same report as the logged waste, so you can see how much of the gap is accounted for.
Can I see waste for a longer period than a week?+
Yes. The report covers today, the last 7, 28, 30, 60 or 90 days, the last 3, 6 or 12 months, all time, or a custom date range — and it always shows the equivalent previous period beside it, which is what makes a trend visible rather than just a total.
Can I export the sales and waste data?+
Yes, both. Sales and waste each have their own export, so you can hand the figures to a bookkeeper or work on them in a spreadsheet without retyping anything.
What does sales and waste tracking cost?+
It sits in Restaurant AI Manager alongside inventory, stocktaking and the reports, which are paid-plan capabilities — ordering itself stays free for restaurants and venues. The restaurant pricing page sets out what each tier includes, as it varies by country.

Stop guessing where the shrinkage went

Sales and waste tracking is part of Restaurant AI Manager.

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