Three order management systems dominate Australian wholesale food ordering in 2026: Open Pantry, free for suppliers to start with Pro from $149 a month; Ordermentum, free for venues with supplier plans from $200 a month; and Fresho, order-to-invoice software for fresh food wholesalers from $499 a month plus set-up.
Key takeaways
- Open Pantry suppliers pay $0 on Free for unlimited orders; Pro starts at $149 per month.
- Ordermentum quotes suppliers $200 per month for 15-150 customers, plus a $399 set-up fee.
- Ordermentum reports 50,000 venues and 1,000-plus suppliers since starting in 2014.
- Fresho quotes tailored pricing from $499 per month plus set-up; its examples run AUD $1,072 and $1,742 monthly at 400 and 1,000 weekly orders.
- Venues pay nothing to order on Open Pantry or Ordermentum; Ordermentum Pro is $49 monthly.
In this guide 6 sections
Updated 17 October 2026 — prices and company figures re-checked against each vendor’s site
In the fast-paced and ever-evolving food and beverage industry, having an efficient order management system is no longer a luxury—it's a necessity. Restaurants and suppliers alike need robust tools to manage their operations, streamline workflows, and stay competitive in a market that demands speed and accuracy. As customer expectations continue to rise, businesses are under increasing pressure to optimise their processes, reduce costs, and maintain profitability. This is where order management systems come into play, offering solutions that can significantly impact a business's success.
This article looks at three order management systems used by Australian food and beverage suppliers — Open Pantry, Ordermentum and Fresho — at what each one covers and at what each one actually costs. Every price and company figure below was re-checked against the vendor’s own website on 17 October 2026.
What is a supplier ordering system?
A supplier ordering system is software that lets a food or beverage supplier's trade customers (restaurants, cafes and retailers) place orders online against their own prices, and then carries each order through picking, delivery and invoicing. It replaces orders taken by phone, text and email and re-keyed by hand.
Most combine a customer-facing ordering app or web store with the order management behind it: price lists, cut-off times, pick slips, delivery runs, invoices and a sync to your accounting software. The three systems below all cover ordering; they differ in how much of the rest they run and in what they cost. For how Open Pantry handles each step, see our wholesale food order management software page.
1. Open Pantry: what does it include and cost?
Open Pantry is an order management system for wholesale food suppliers and the venues that buy from them. It runs the cycle end to end: catalogue and price lists, order capture, pick and pack, delivery runs, invoicing and accounting sync, with margin reporting on top. Its supplier feature pages list 600+ suppliers and 5,000+ venues using it across Australia and New Zealand.
Key Features:
- Free plan: the supplier Free plan is $0 and covers showcasing your entire product range, unlimited customers, and unlimited purchase orders with pick slips. Ordering through Open Pantry is free for venues. Pro starts at $149 per month with a 14-day free trial and no credit card.
- Inventory Management: stock takes, lot and expiry tracking with FEFO picking, shrinkage alerts and reordering — on the Pro plan.
- Customer Management: one record per customer holding order history, agreed prices, delivery days and credit terms, plus a customer-loss reduction tool that flags accounts going quiet.
- Menu Costing: Open Pantry’s Restaurant AI Manager is $250 per month and costs recipes off the prices a venue actually paid, so a dish recosts itself when a supplier price moves.
- Automated Ordering: a balance, par level and trigger point per product across storage areas, with an order autofilled back to par when stock drops below the trigger.
- Reporting: six reports built from the orders you have already taken — revenue, customers, products, lapsed accounts, margin and trends.
Open Pantry's integration of order management with inventory and supplier management makes it an all-in-one solution. This system reduces manual work, minimises errors, and provides real-time insights into costs and stock levels, making it easier for businesses to make informed decisions.
See pricing for suppliers: Free $0, Pro from $149 per month, Enterprise custom
2. Ordermentum: what does it include and cost?
Ordermentum is an Australian wholesale ordering and payments platform. Its own About page says it started in 2014 and has grown to 50,000 venues and more than 1,000 suppliers, with over $7 billion in orders transacted.
Key Features:
- Standing orders and reminders: repeating orders, saved favourites and order reminders, so a venue does not rebuild the same order every week.
- Integrated Payment Solutions: Ordermentum processes payments automatically against each customer’s existing trading terms, with payment-failure retries, credit limits, credit stops and same-day settlements.
- Insights: a paid add-on covering sales, product and customer performance, predictive churn analysis, order-behaviour mapping and sales-team reporting.
- Omni AI: a paid add-on that captures orders from multiple channels, drafts them for review and approval, and syncs the result to ERP, accounting and warehouse systems.
- Integrations: accounting, ERP, route planning and inventory systems — including Xero, MYOB, NetSuite and QuickBooks Online — plus API access for custom integrations.
See Pricing — supplier plans are quoted at $200 per month for 15–150 customers plus a $399 one-off set-up fee, and $1,050 per month for 151–700 customers plus a $2,000 set-up fee, with custom pricing above 700. Ordermentum notes those figures are approximate, reflect a $200 per month minimum, and are calculated on usage, monthly revenue, active customers and order volume. The venue app is free, with an optional Pro tier at $49 per month.
Ordermentum’s automation features and payment integration help reduce the administrative burden on businesses. By automating routine orders and offering clear communication channels, it minimises errors and ensures that supply chains run smoothly.
Read related article Three Ways Order Management Software Enhances Efficiency
3. Fresho: what does it include and cost?
Fresho is order-to-invoice software for fresh food wholesalers and their customers, covering ordering, picking, inventory, delivery, invoicing and payments in one platform. Its own About page dates the company to 2015 and says the Fresho Group now serves over 1,000 distributors and wholesalers across six countries.
Key Features:
- Fresho Operations: online ordering, inventory management, pricing and margins, delivery management, invoicing and payments, reporting, and digital picking and packing in one platform.
- Fresho OrderPilot: AI-powered order entry that reads offline orders — emails, voicemails, texts and PDF purchase orders — and pushes them into your existing systems.
- Messaging and insights: customer messaging driven by ordering data, aimed at winning back quiet accounts and retaining existing ones.
- Online ordering: a branded portal where customers place orders around the clock against live pricing, with cost control on the supplier side.
- Reporting: sales, margins, productivity and operational reporting across the whole business.
See Pricing — Fresho quotes tailored pricing from $499 per month, made up of a one-off set-up fee plus a monthly subscription based on average order volume and the modules chosen. The two worked examples it publishes are AUD $1,072 per month for a supplier processing 400 orders a week on Operations with eCommerce, and AUD $1,742 per month for one processing 1,000 orders a week using AI order entry on 20% of orders alongside an existing ERP.
Fresho is aimed at established fresh-food wholesalers running a whole operation on one platform, and it prices accordingly — its entry point sits well above the other two. The value case rests on how much picking, invoicing and order-entry work it takes off your team, which is why Fresho publishes a savings calculator rather than a plan table.
Which order management system should you choose in 2026?
Choosing an order management system in 2026 comes down to where the cost sits and how much of your operation you want the software to run. Open Pantry is the cheapest way in — free for suppliers to list and take orders, free for venues, and $149 a month when you want invoicing, inventory and accounting sync. Ordermentum has the largest venue network in Australia by its own numbers and starts at a $200 per month minimum for suppliers. Fresho starts from $499 a month plus set-up and covers the deepest end-to-end operation of the three.
By leveraging the strengths of these platforms, businesses can enhance their operational workflows, maintain better inventory control, and make data-driven decisions. Ultimately, investing in the right order management system can lead to increased profitability, improved customer satisfaction, and a stronger competitive edge in the market.
For side-by-side comparisons, see Open Pantry vs Ordermentum, Open Pantry vs Fresho, or all our software comparisons.
Frequently asked questions
What are the best order management systems for food suppliers in 2026?
Three systems dominate Australian wholesale food ordering. Open Pantry runs the cycle end to end and starts free for suppliers, with Pro from $149 a month. Ordermentum has the largest venue network, reporting 50,000 venues and over 1,000 suppliers, with supplier plans from $200 a month. Fresho is order-to-invoice software for fresh food wholesalers, with tailored pricing from $499 a month plus a one-off set-up fee. All prices were re-checked on 17 October 2026.
Is there a free order management system for wholesale food suppliers?
Yes. Open Pantry publishes a Free supplier plan at $0 that covers showcasing your entire product range, unlimited customers, and unlimited purchase orders with pick slips, plus a customer-loss reduction tool. Paid features such as accounting integrations, inventory, invoicing and the Pick & Pack app sit on Pro from $149 a month with a 14-day free trial. Ordermentum is free for venues but not for suppliers.
How much does Ordermentum cost for a supplier?
Ordermentum quotes $200 per month for suppliers with 15 to 150 customers, plus a $399 one-off set-up fee, and $1,050 per month for 151 to 700 customers plus a $2,000 set-up fee. Above 700 customers pricing is custom. Ordermentum states those figures are approximate, reflect a $200 monthly minimum, and are calculated on usage, monthly revenue, active customers and order numbers. Insights, Growth Engine and Omni AI cost extra.
How much does Fresho cost per month for a wholesaler?
Fresho does not publish plan tiers. Its pricing page says tailored pricing starts from $499 a month, made up of a one-off set-up fee plus a monthly subscription based on average order volume and the modules you choose. The two examples Fresho publishes are AUD $1,072 a month for a supplier processing 400 orders a week on Operations with eCommerce, and AUD $1,742 a month at 1,000 orders a week using AI order entry alongside an existing ERP.
Do restaurants pay anything to order from their suppliers online?
On Open Pantry and Ordermentum, no. Open Pantry ordering is free for venues, including pantry lists, purchase history and re-ordering, with paid tiers only for costing, inventory and reporting. Ordermentum’s venue app is free, with an optional Pro tier at $49 a month for unlimited accounting sync and price-change history. That matters for adoption, because a venue fee is the usual reason customers refuse to move off phone and text orders.
What is a supplier ordering system?
A supplier ordering system is software that lets a food or beverage supplier's trade customers place orders online against their own prices, then carries each order through picking, delivery and invoicing. It replaces phone, text and email orders that are re-keyed by hand, and usually syncs invoices to the supplier's accounting software.
