Open Pantry vs Ordermentum: which is right for your wholesale food business?
The short answer
Ordermentum is a shared venue network with payments built into it: your products sit in one app that venues use across every supplier they buy from. Open Pantry is the whole operation under your own name — a branded app on your own App Store listing, AI order capture with a line-by-line review step, customer price lists, pick and pack, delivery runs, catch-weight, FEFO, credits, invoicing and accounting sync. Its published supplier features concentrate on winning and settling the order; ours carry on through the warehouse and the run.
Choose Open Pantry if…
- You want one system for the whole job — order capture, price lists, picking, delivery runs, credits, invoicing and accounting — rather than an ordering layer plus a separate inventory system plus a routing tool.
- Your customers should order in an app carrying your name, on your own App Store and Google Play listing, rather than browsing your catalogue alongside your competitors’ in a shared app.
- The money leaks in the warehouse and on the truck: short picks, substitutions, catch-weight, lot and expiry, credits and returns. All of that is on the same system that took the order.
- You want to see the price and start at $0 today, rather than book a call and pay a set-up fee before anything runs.
Choose Ordermentum if…
- Buyer discovery matters: Ordermentum states 50,000 venues and 1,000+ suppliers already trading on its network.
- You want payments collected and settled through the ordering platform, with retries, credit limits and credit stops.
- Your customers already order through Ordermentum and you do not want to move them.
- You want a named account manager and in-person setup and training, which its Medium and Enterprise plans include.
Open Pantry and Ordermentum at a glance
Every Ordermentum cell below is footnoted to a dated source at the foot of this page. Where a capability is not described on Ordermentum’s own site we mark it partial and say so — that means we could not confirm it, not that it is missing.
| Capability | Open Pantry | Ordermentum |
|---|---|---|
| Ordering channels for your customers | YesWeb and iOS/Android ordering, sales-rep ordering on behalf, standing and recurring orders. | YesWeb-based digital catalogue on any device, standing orders, favourites and reminders, single-click customer sign-up, plus order-on-behalf for your reps.[1] |
| AI order capture from messages and documents | YesEmail, SMS and WhatsApp orders read into a draft order at that customer’s own price list, then shown line by line beside the original message for your team to approve — anything the AI cannot confidently match, including an unknown customer, is flagged rather than guessed. Enterprise plan. Voicemail is not read automatically. | YesOmni AI reads PDF purchase orders, CSV files, email bodies and SMS into draft orders you preview and approve. Voice orders are listed as coming soon; WhatsApp is not listed. Priced as an add-on on top of the plan.[2] |
| Branded (white-label) ordering app under your own name | YesWhite-label ordering app and custom domain under your own name and app-store listing. Enterprise plan. | NoOrdering happens in the Ordermentum app and catalogue that venues use across all their suppliers. No white-label app or custom domain is offered on its published plans.[1] |
| Customer-specific pricing, price lists and promotions | YesUnlimited price lists, per-customer price exceptions, promotions and specials. Pro plan and above. | YesCustomisable pricing, schedules and trading terms per customer on every supplier plan.[1] |
| Digital pick and pack in the warehouse | YesPick & Pack warehouse app with pick slips, short picks and substitutions. Pro plan and above. | PartialNo picking or packing module is listed in Ordermentum’s published order-management features, which cover order-on-behalf, Omni AI, proof of delivery, freight management and automation. Not stated publicly — confirm with vendor.[3] |
| Delivery runs, routing and live ETAs | YesDelivery runs with driver navigation and live ETAs for the venue. | PartialProof of delivery with photo evidence and digital signatures, plus automated freight rules. Route planning is listed as an integration (SolBox) rather than a native module.[3] |
| Catch-weight and selling the same product by different units | YesThe same product sold by carton, tray, kilogram or each; catch-weight items priced on the weight picked. | PartialNot stated publicly on the supplier feature or pricing pages — confirm with vendor.[4] |
| Lot, expiry and FEFO picking | YesLot and expiry tracking with FEFO picking. Pro plan and above. | PartialNot stated publicly; inventory is listed as a system Ordermentum integrates with (Cin7 Core, Cin7 Omni, Unleashed) rather than one it runs. Confirm with vendor.[4] |
| Accounting and ERP sync | YesXero, MYOB and QuickBooks Online sync on Pro; ERP integrations on Enterprise. | YesXero, MYOB and QuickBooks Online; NetSuite, MYOB Acumatica and Microsoft Dynamics 365 Business Central for ERP; Cin7 and Unleashed for inventory; plus a public API.[4] |
| Retailer EDI (Coles, Woolworths) | YesEDI order channel for structured retailer and distributor orders, alongside the messaging channels. | YesEDI integrations listed for Coles, Woolworths and Ampol.[4] |
| Payments collection from venues | YesAutomatic invoicing, credit notes and payment collection. | YesAutomatic 24/7 payment processing on your customer terms, payment-failure retries, credit limits, credit stops and same-day settlement.[1] |
| Inventory, purchasing and vendor invoice matching | YesStocktakes, lots and expiry, purchasing with automatic purchase orders and three-way vendor invoice matching. | PartialHandled by integrating an inventory system (Cin7 Core, Cin7 Omni, Unleashed) rather than natively. Not stated as an in-platform module.[4] |
| Marketplace and buyer discovery | NoNot a marketplace. Your catalogue, pricing and customer list are yours alone and no other supplier can see them. | YesA network of 50,000 venues and 1,000+ suppliers, with a Growth Engine add-on for lead management and campaigns to venues on the network.[5] |
| Published pricing | YesPublished plans: Free $0, Pro from $149/month, Enterprise custom. No percentage of order value. | YesSupplier plans published by customer count: Small (15–150) approx. $200/month plus a $399 set-up fee; Medium (151–700) approx. $1,050/month plus $2,000 set-up; Enterprise (701+) custom. Ordermentum states these are approximate, reflect a $200/month minimum, and that actual charges depend on usage, revenue, customers and orders. Add-ons are extra.[1] |
| Free plan | YesFree plan at $0 with unlimited customers and unlimited purchase orders, no time limit. | PartialFree for venues, including a $49/month venue Pro tier. Supplier plans start from the $200/month minimum — there is no free supplier plan.[1] |
| Support | YesAustralian-based support; priority on Pro, dedicated on Enterprise. | YesAdvertises free unlimited support and 24/7 customer support, with a dedicated account manager on Medium and Enterprise plans.[1] |
Open Pantry capabilities are from our own published plans and feature pages. Ordermentum capabilities are from its own published pages, read on 2 September 2026.
Everything Open Pantry runs
Ordermentum’s published supplier product concentrates on capturing the order and collecting the money for it. This is everything Open Pantry runs, with the page for each — none of it is a separate purchase, and every claim below is one click from the detail.
Taking the order
- Customer ordering portal
- Your customers order on the web or the app, 24/7, at their own prices.
- Your own branded app
- Published as your listing on the App Store and Google Play, on your domain. Enterprise.
- AI order capture, with a review step
- Email, SMS and WhatsApp orders drafted, then shown line by line against the original message for a person to approve. Enterprise.
- Standing and recurring orders
- The weekly order that places itself, with the customer still able to change it.
- Sales-rep ordering on behalf
- Your reps place and edit orders as the customer, from anywhere.
- Product visibility per customer
- Who can see and buy which products, controlled per customer.
Pricing and catalogue
- Catalogue and pricing management
- One catalogue behind every channel, so a price is changed once.
- Customer-specific pricing
- Negotiated prices per customer, honoured everywhere including AI-captured orders.
- Price lists
- Unlimited lists and groups, with per-customer exceptions.
- Specials and promotions
- Time-boxed specials that expire on their own.
- Selling by carton, tray, kilo or each
- The same product sold in the units your customers actually order, catch-weight included.
- Bulk catalogue import
- Products, units, pack sizes and images loaded from a spreadsheet, not retyped.
The warehouse and the run
- Digital pick and pack
- Pick slips on a phone, with short picks and substitutions recorded as they happen. Pro.
- Lot, expiry and FEFO picking
- Oldest stock picked first, and traceable afterwards. Pro.
- Delivery runs and live ETAs
- Runs built, driver navigation, and an ETA the venue can see.
- Order status tracking
- Where every order is, without anyone phoning the warehouse to ask.
- Credits and returns
- A short delivery becomes a credit note instead of an argument.
Money and the back office
- Automatic invoicing and payments
- The invoice follows what was actually picked and delivered.
- Xero, MYOB and QuickBooks sync
- Invoices and credits land in the ledger without re-keying. Pro.
- Inventory
- Stock on hand, stocktakes, and what is committed to tomorrow.
- Purchasing and automatic POs
- Purchase orders raised from what has been sold and what is short.
- Vendor invoice matching
- What you ordered, what arrived and what you were billed, matched three ways.
- Margin and COGS analytics
- Margin by product and by customer, not just revenue.
- Customer CRM
- Who has stopped ordering, and what they used to buy.
- Dashboards and reporting
- The morning numbers on one screen.
Where each one is stronger
Neither product wins on every row, and a comparison that says otherwise is not worth reading.
Open Pantry is stronger at
- The whole operation on one system. Pick and pack with short picks and substitutions, lot/expiry FEFO picking, delivery runs with driver navigation and live ETAs, credits and returns, automatic invoicing, inventory, purchasing with automatic POs, three-way vendor invoice matching and margin analytics — all fed by the order that came in, with a feature page for each.
- Owning the customer relationship: your own app on your own App Store and Google Play listing and your own domain, with no competitor products, sponsored placement or shared search anywhere near your catalogue.
- Selling fresh food the way fresh food is sold — the same product by carton, tray, kilogram or each, with catch-weight priced on what was actually picked.
- A review step on AI order capture: every message-sourced order is shown line by line against the original text before anyone accepts it, and unmatched lines are flagged rather than guessed.
- Published, order-volume-based pricing that starts at $0, so you can begin without a set-up fee or a sales conversation.
Ordermentum is stronger at
- Distribution. 50,000 venues and 1,000+ suppliers already trade on the network, so a venue you want to sell to may already be on it.
- Payments as a first-class product — 24/7 processing on customer terms, failure retries, credit limits and stops, and same-day settlement.
- Demand generation: the Growth Engine add-on markets your products to venues on the network and puts a sales team behind it.
- Hands-on onboarding — in-person set-up and staff training days, and a dedicated account manager with quarterly business reviews on the larger plans.
What each one costs
Open Pantry
Three published plans. Free is $0 with unlimited customers and unlimited purchase orders and no time limit. Pro starts at $149 per month, priced by monthly order volume, and adds accounting sync, inventory, invoicing, the Pick & Pack app and delivery runs — with a 14-day free trial and no credit card. Enterprise is custom-priced and adds the white-label app, ERP integrations and AI order capture from email, SMS and WhatsApp.
Ordermentum
Supplier plans are published by customer count: Small (15–150 customers) at approximately $200 per month plus a $399 one-off set-up fee; Medium (151–700 customers) at approximately $1,050 per month plus a $2,000 one-off set-up fee; and Enterprise (701+ customers) at custom pricing. Ordermentum states the figures are approximate, reflect a $200 per month minimum, and that accurate pricing depends on usage, monthly revenue, active customers and order count. The Insights, Growth Engine and Omni AI add-ons carry an extra fee on top of any plan. Venues use Ordermentum free, with an optional $49 per month venue Pro tier.
Source: Ordermentum — Pricing (supplier and venue plans, set-up fees, add-ons) · verified 2 September 2026
Switching from Ordermentum to Open Pantry
What the move actually involves. We do not promise a timeline — it depends on the size of your catalogue and how quickly your customers move across.
- Import your catalogue. Products, units, pack sizes and images load in bulk from a spreadsheet rather than being retyped — see bulk product uploads and catalogue imports.
- Load your price lists. Customer groups, per-customer exceptions and promotions come across as data, so nobody is re-keying a price book.
- Invite your customers. Venues get a single-click invite to your ordering app; you can run both systems side by side while they move across.
- Keep the messy orders working from day one. Customers who email, text or WhatsApp their order can carry on doing exactly that — AI order capture turns those into draft orders for your team to confirm.
- Connect accounting last. Xero, MYOB or QuickBooks Online is a settings-screen connection once the orders and invoices look right.
Who uses Open Pantry
- Suppliers on Open Pantry
- 600+
- Venues ordering through it
- 5,000+
- Markets served
- AU & NZ
Open Pantry vs Ordermentum — common questions
Is Open Pantry a marketplace like Ordermentum?
No. Ordermentum is a shared network where venues browse and order across many suppliers in one app, and it publishes 50,000 venues and 1,000+ suppliers on that network. Open Pantry is your own software: your catalogue, your pricing and your customer list are visible only to you, and on the Enterprise plan your customers order through an app carrying your name rather than ours.
What does Ordermentum cost for a wholesale food supplier in Australia?
Ordermentum publishes supplier plans by customer count: roughly $200 per month plus a $399 set-up fee for 15–150 customers, roughly $1,050 per month plus a $2,000 set-up fee for 151–700 customers, and custom pricing above that. It states those figures are approximate, reflect a $200 per month minimum, and that real charges depend on usage, revenue, customer count and orders. Insights, Growth Engine and Omni AI cost extra. Verified 2 September 2026.
Which platform captures orders sent by email, SMS or WhatsApp automatically?
Both do, with different coverage. Ordermentum’s Omni AI reads PDF purchase orders, CSV files, email bodies and SMS, and lists voice orders as coming soon; WhatsApp is not listed. Open Pantry reads email, SMS and WhatsApp on the Enterprise plan and does not read voicemail automatically. Both create a draft order that a person checks and approves rather than posting it straight through.
Does Open Pantry charge a percentage of each order like a marketplace?
No. Open Pantry charges a fixed monthly plan priced on order volume — Free at $0, Pro from $149 per month, Enterprise custom — and takes no commission on the value of what you sell. Ordermentum publishes monthly plan pricing too, but states that actual charges are based on usage, monthly revenue, active customers and order count.
Can my restaurant customers keep ordering the way they do now if I switch?
Yes. Venues can move to your ordering app when they are ready, and until then they can keep emailing, texting or messaging their orders exactly as they do today — those come in as draft orders your team confirms. Most suppliers run both for a period rather than asking every customer to change on one day.
Does Ordermentum do warehouse picking and delivery runs like Open Pantry?
Not in the same way, on what it publishes. Ordermentum’s order-management features are order-on-behalf, Omni AI, proof of delivery with photos and signatures, freight rules and automation, with route planning offered as a SolBox integration. Open Pantry includes a Pick & Pack warehouse app and delivery runs with driver navigation on the Pro plan. If picking matters to you, ask Ordermentum directly — absence from a website is not proof of absence from a product.
How does each platform handle accounting and ERP integration?
Ordermentum integrates with Xero, MYOB and QuickBooks Online, with NetSuite, MYOB Acumatica and Microsoft Dynamics 365 Business Central for ERP, Cin7 and Unleashed for inventory, EDI for Coles, Woolworths and Ampol, and a public API. Open Pantry syncs to Xero, MYOB and QuickBooks Online on the Pro plan and supports ERP integrations on Enterprise.
How often is this comparison checked, and what do I do if something is wrong?
Every claim on this page is taken from the vendor’s own published pages on the verification date shown at the top, and the page is re-checked quarterly. Products change faster than comparison pages do, so treat anything marked "not stated publicly" as a question for the vendor rather than a verdict. If you believe something here is wrong, tell us and we will correct it.
Sources
Every Ordermentum claim on this page comes from one of these pages, read on 2 September 2026. Vendors change their products and their prices; if something here is out of date, tell us and we will fix it.
- Ordermentum — Pricing (supplier and venue plans, set-up fees, add-ons) — https://www.ordermentum.com/pricing (accessed 2 September 2026)
- Ordermentum — Omni AI (off-platform order capture, channels, FAQ) — https://www.ordermentum.com/supplier/features/order-management/omni (accessed 2 September 2026)
- Ordermentum — Supplier order management features — https://www.ordermentum.com/supplier/features/order-management (accessed 2 September 2026)
- Ordermentum — Supplier integrations (ERP, accounting, inventory, EDI, logistics) — https://www.ordermentum.com/supplier/features/integrations (accessed 2 September 2026)
- Ordermentum — Home (network scale: venues, suppliers, transaction volume) — https://www.ordermentum.com/ (accessed 2 September 2026)
- Open Pantry — Wholesale supplier pricing and plans — https://www.theopenpantry.com/suppliers/pricing (accessed 2 September 2026)
See Open Pantry running on your own catalogue
We will load your products and your customers and walk you through ordering, picking, delivery and invoicing on your own data — not a demo dataset.