Poultry Wholesale Software: Ordered Overnight, Weighed, Delivered by Six
Open Pantry is ordering software for poultry suppliers. Orders arrive overnight through your own app, by email or by text and land in one list before your cut-off; standing orders place themselves; birds are weighed as they are packed and billed at that weight; and every stop on the run carries a live ETA — with temperature recorded at the door if you switch it on.
- Overnight orders from every channel in one list by cut-off
- Birds weighed at pack and billed at the weighed figure
- A live ETA on every stop, and fewer 6am phone calls
★★★★★ Trusted by 600+ suppliers across Australia
The poultry day starts before the orders have stopped arriving
Orders across text, email and voicemail until well after 10pm
Retyped onto a run sheet in the small hours, once, hopefully correctly
Birds billed at the order rather than at the weight that was packed
“Where is my delivery?” from six o’clock, one call at a time
One Night’s Orders, One Morning’s Run
Orders land in one list
Your app, your online store, email and text all arrive in the same place, and your cut-off closes the night — so what the floor sees is the whole job, not the part that made it onto a sheet.
Standing orders fill themselves in
The kitchens that take the same birds every week do not type it again. Their order is created for them on the cycle you agree, priced at this week’s price.
Packed and weighed
Pick slips run on a tablet in run order. Weight-based lines are weighed as they are packed, and that weight becomes the delivered quantity.
Out on the run
The driver works a routed run with a live ETA on every stop, records temperature at the door if you have that switched on, and the invoice goes out from the weights.
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The order that places itself, week after week
Poultry demand is habitual. The bistro that takes twenty size-16 birds and a carton of Maryland does it again next week, and the week after. Save it once as a standing order and Open Pantry creates the real order on the cycle you agree — at the current price, with the account re-checked, and pausable for as long as they are closed.
- Runs every 7, 14 or 28 days on the cycle you choose
- Current prices applied each time it runs, not the price it was set at
- Account status and credit re-checked before it places
- Paused or edited at any time, without deleting it
Ordered, weighed and billed are three different numbers
A kitchen orders twenty size-16 birds. What goes on the truck weighs 32.18 kilos. Open Pantry keeps all three figures against the line: what was ordered, what was weighed at pack, and what was billed. The invoice uses the weighed figure — over or under — so the conversation about the bill is finished before the delivery arrives.
- One entry per carton on the weigh sheet as it is packed
- Typed in, or read straight from a connected scale if you use one
- Billed over or under the ordered amount, honestly either way
- Set per product, so only weight-based lines behave this way
The run your customers can actually see
The call a chef makes at six in the morning is nearly always a question the app has already answered. Runs are routed and ordered, each stop carries a live ETA, and the drop is recorded when it happens — so the answer to “where is it?” stops being a person in the office guessing.
- Routed runs with the stops in the order they are driven
- A live ETA per stop, not “sometime this morning”
- Proof the drop happened, recorded at the door
- Fewer calls to the office during the worst hour of the day
Temperature at the door — when you turn it on
Cold chain on poultry is a question you want answered before it is asked. Open Pantry can have the driver record the van and product temperature at each stop, and the pass, warn or fail verdict is worked out on our side against the target you set rather than accepted from the app. It is off until you switch it on, and whether customers see the reading is a separate setting again.
- Van and product temperature recorded by the driver at the stop
- Pass, warn or fail decided server-side against your target
- Off by default — nothing changes on your runs until you enable it
- Showing the reading to customers is a separate choice
- More product lines purchased
- 24%
- Your always-on branded store and app put your full range in front of customers, so baskets grow.
- Less order-processing cost
- 95%
- AI order capture and auto-invoicing remove the manual keying between order and books.
- Fewer picking errors
- 80%
- Tablet pick & pack with FEFO lot and expiry tracking catches shorts and wrong items before they ship.
Real gains suppliers report after moving ordering, fulfilment and invoicing onto Open Pantry.
Sits On Top of the Accounting You Already Run
Trusted by M&J Chickens
- $175m+
- Annual turnover
M&J Chickens are a poultry wholesaler running exactly this day: orders arriving overnight, birds packed before dawn and venues expecting delivery by six. Open Pantry moved their ordering out of calls and messages into one digital workflow, on an app carrying their name.
“With Open Pantry, we launched our own fully branded ordering app — it’s helped us protect our customer base, move to digital ordering, and deliver a much better experience to our venues.”
Nobody wins the night shift by typing faster.
The usual answer to overnight orders is to start earlier: someone takes the texts, someone types the run sheet, someone reads the weights off the cartons in the morning. It works, and it costs a person’s night every night — and it fails quietly, because the order that was misread at 3am is not found until a chef opens the box. Every one of those steps is a step the system can take instead, and it takes them the same way at seventy orders as at seven.
Questions Poultry Suppliers Ask
Is Open Pantry built for poultry suppliers?＋
How late can venues order?＋
Can regular customers have a repeating order?＋
How are whole birds billed when the weight varies?＋
Can customers see where their delivery is?＋
Does Open Pantry record delivery temperatures?＋
Do customers see the temperature reading?＋
Do my venues have to use an app?＋
Does it connect to my accounting system?＋
How long does it take to get going?＋
Works Even Better With
Give the Night Shift Back
Join 600+ Australian suppliers running their ordering, fulfilment and invoicing on Open Pantry.
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