M&J Chickens has partnered with Open Pantry to launch an online ordering system and mobile app for its foodservice customers. Venues can browse the M&J range, see pricing before ordering, reorder favourites in seconds and set recurring orders, while keeping the same products, delivery schedule and payment terms.
Key takeaways
- M&J Chickens has launched an online ordering system and app built with Open Pantry.
- Customers can browse the full M&J range and see pricing and product details before ordering.
- Favourites and pantry lists let venues reorder regular items in seconds from any device.
- Recurring orders can be set for core products so deliveries are never missed.
- Login credentials are emailed to customers by Open Pantry as part of the rollout.
- Products, delivery schedules and payment terms stay exactly as they were.
In this guide 7 sections
M&J Chickens Launches New Online Ordering System and App in Partnership with Open Pantry
M&J Chickens has partnered with hospitality platform Open Pantry to launch a new online ordering system and mobile app for its foodservice customers, making it faster and easier for venues to place accurate orders from any device.
The new system brings M&J’s product range into a clear, easy-to-use digital experience designed for busy kitchens – helping chefs move away from phone calls, handwritten dockets and manual order entry.
What Customers Can Expect
With the new M&J online ordering system and app, customers will be able to:
- Browse their M&J product range in one place
- See pricing and product details before they order
- Reorder regular items in seconds using favourites and pantry lists
- Place accurate orders from phone, tablet or desktop
- Set up recurring orders for core products so they never miss a delivery
The experience is built around how kitchens already operate – putting usual products front and centre, and making it simple to review and submit orders in just a few clicks or taps.
The New M&J Ordering App
Alongside the web portal, M&J customers will also have access to a dedicated ordering app powered by Open Pantry. The app is designed for chefs and venue managers who are constantly on the move:
- Quickly check products and pricing during prep or service
- Build and submit orders directly from the cool room or store room
- Review recent orders and make adjustments on the go
Whether customers prefer to order from their office desktop or their phone on the kitchen floor, the experience is consistent and connected.
Download the Open Pantry App for faster, on-the-go ordering:
Apple Store | Google Play
💡 For the best experience, we recommend using the latest version of your web browser, ideally Chrome or Safari.
Rollout and Access
Customers will receive login credentials via email from Open Pantry.
Once logged in, they can:
- Browse their regular products or search the full M&J range
- Add items to their cart and review pricing
- Submit orders for their usual delivery days, on existing terms
- Set favourites, pantry lists and recurring orders to speed up future ordering
Need help with your first online order?
Our team is available to walk you through the process and help you get set up with confidence.
- 📞 Phone: (02) 9550 3611
- 📧 Email Support: info@mandjchickens.com.au
- 🌐Website: mandjchickens.com.au
About The Partnership
The M&J–Open Pantry partnership is focused on giving venues a modern ordering experience without changing the relationships and service they rely on. Customers will continue to receive the same products, same delivery schedule and same payment terms – now supported by a digital ordering system and app designed specifically for hospitality.
Frequently asked questions
How do I place an online order with M&J Chickens?
Customers receive login credentials by email from Open Pantry. Once logged in they can browse their regular products or search the full M&J range, add items to the cart and review pricing, then submit orders for their usual delivery days on existing terms. Favourites, pantry lists and recurring orders can be set up to speed up future ordering.
Is there an M&J Chickens ordering app for phones and tablets?
Yes. Alongside the web portal, M&J customers have access to a dedicated ordering app powered by Open Pantry, available on the Apple Store and Google Play. It is designed for chefs and venue managers on the move, so they can check products and pricing during prep or service, build and submit orders from the cool room or store room, and review recent orders on the go.
Will my prices, delivery days or payment terms change with the new system?
No. The partnership is focused on giving venues a modern ordering experience without changing the relationships and service they rely on. Customers continue to receive the same products, the same delivery schedule and the same payment terms, now supported by a digital ordering system and app designed for hospitality.
Which browser should I use for the M&J online ordering portal?
For the best experience M&J recommends using the latest version of your web browser, ideally Chrome or Safari. The web portal and the app are designed to give a consistent, connected experience whether you order from an office desktop or from a phone on the kitchen floor.
Who do I contact for help with my first M&J online order?
The M&J team is available to walk customers through the process and help them get set up. You can call (02) 9550 3611, email info@mandjchickens.com.au, or visit mandjchickens.com.au. Support covers getting logged in, finding your regular products and submitting your first order.
