Checking off a delivery

Checking off a delivery means counting what actually came off the truck. It takes a minute at the door, and it's the moment most billing mistakes get caught — because from then on, Open Pantry can compare what you ordered, what you received, and what the supplier eventually invoices, and flag any gap between them.

How to check off

• Open the order in Order History and tap Check Off. The screen is designed for a phone in one hand at the loading dock.
• For each line, tap the stepper or type the quantity that arrived — or tap "All N arrived" if the line came in full.
• If something's short, the line shows what the shortfall is worth and asks for a reason (damaged, missing, and so on) plus an optional note. That shortfall automatically becomes a credit request the supplier can see — finance never has to chase the kitchen to ask what happened.
• Done stays disabled until every line has a count, so a delivery can't be half-signed-for by accident.

Once done, the order shows "Checked off" with who counted it and when.

Good to know

• If the supplier's invoice hasn't arrived yet, don't worry — when it lands it attaches to your count automatically, and you'll never be asked to count the same delivery twice.
• A delivery is only ever marked received by a person who counted it — Open Pantry never quietly assumes a delivery arrived in full.
• Your count is what the invoice gets checked against later — see Reviewing an invoice.