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Tracking crates and empties
Quick answer: With the crates option of Advanced delivery on, drivers record crates delivered and collected at each stop, and Open Pantry keeps a running balance for every customer. Find it under Delivery runs → Crates & empties.

- Set up your crate types (for example blue produce crates, milk crates).
- At each stop, the driver enters how many of each were dropped off and picked up.
- See each customer’s balance and movements, make adjustments, and print a crate statement.