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Delivery and delivery runs

Quick answer: Turn packed orders into delivery runs (a route of stops for one driver), reorder the stops, assign a driver and start navigation.

The Delivery screen is where packed orders become scheduled deliveries. You'll find it under Orders → Delivery (or at /orders/delivery). A delivery run is a group of stops assigned to one driver — effectively a driver's route for the day.

What is the Delivery List?

The page opens on the Delivery List with a Today filter so you see the current day's deliveries. If there's nothing scheduled yet you'll see a prompt: "Want to add orders to your delivery run?" The toolbar also gives you Export and a settings option for your delivery preferences.

How do I build a delivery run and assign a driver?

  1. On the Delivery screen, build a run from the orders that are ready to deliver.
  2. Assign a driver to the run. Each run gets its own colour stripe so it's easy to tell runs apart at a glance.
  3. Reorder the runs, and the stops within a run, by dragging them into the sequence you want the driver to follow. The Unallocated group stays pinned so unassigned orders are always easy to find.

Two delivery runs with colour stripes, each with an assigned driver, and stops being reordered

How do I add a manual delivery?

Use + Add Manual Delivery to add a delivery that didn't come through the normal order flow — handy for one-off or ad-hoc drop-offs.

How do I start navigation?

When a run is ready, Start Navigation launches turn-by-turn directions for the route. Drivers can also navigate the run from the driver app — see "Drivers and the driver app".