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Pick & Pack: your operations board at a glance

Quick answer: Pick and Pack is your warehouse command centre for turning incoming orders into picked, packed and dispatched deliveries, with live KPIs and a tab for each stage.

Pick & Pack is your warehouse command centre. It's where your team turns the orders that have come in into picked, packed and dispatched deliveries. You'll find it in the left-hand menu under Orders → Pick & Pack, or you can reach it directly at /orders/pick-and-pack. (You may still see the older label "Picking" in one or two places — it's the same screen.)

The full Pick & Pack page showing the date filter, KPI cards and the tab bar

How do I choose which day to work on?

At the top of the page is a date filter with quick buttons for Yesterday, Today and Tomorrow, plus a date picker for any other day. Everything on the page — the KPI cards, the waves and the order tabs — updates to show the day you've selected, so you can prepare tomorrow's orders today or look back at yesterday's.

What do the KPI cards show?

Across the top, a row of cards gives you the state of the floor at a glance for the selected day:

Active waves — how many waves are in progress, split into how many are being picked and how many are being packed.
Pickers on floor — how many team members are currently picking.
Orders today — the day's order count, including how many have been dispatched.
Runs at risk — a quick health check on your delivery runs (for example, "On schedule").
Value today — the dollar value dispatched for the day.

There's also an Operations dashboard toggle. Turn it on for the fuller, at-a-glance view of these metrics; turn it off to keep the focus on the order lists.

Close-up of the Pick & Pack KPI cards: Active waves, Pickers on floor, Orders today, Runs at risk and Value today

What do the tabs do?

The tab bar lets you focus on one stage of the workflow at a time:

All Orders — every order for the selected day.
Unallocated — orders that haven't yet been put into a wave for picking.
All Waves — the full list of waves and their progress.
Being Picked — orders currently being picked.
Packing — orders ready to pack or being packed.
Delivery — orders that have moved on to delivery.

What is the Pick Sheet button?

The Pick Sheet button produces a printable picking sheet so your team can pick away from a screen if they prefer paper.

Next steps: once you understand the board, see "Picking a wave" and "Packing an order" for the step-by-step workflow.