The picking and packing boards, wave builder and auto-assign

Quick answer: In Pick & Pack, the Picking tab is a board with a To assign column and one column per picker. The top card in each column is that person’s next job. Drag cards to reorder or reassign them. The Packing tab works the same way for packers.

Working the board

• Drag a card (mouse or finger), or use ↑ ↓ and Give to…. Moving a wave someone has started asks for a handover first.
• ★ marks a wave as urgent.
• Metric tiles show the day’s progress, and alerts flag late cards, idle people, orders not yet in a wave and stale waves.
• A person’s ⋯ menu sets them on a break, off today, or sends their queued waves back.
• Click Auto-assign to share waves out across the people on the floor.

Building waves

The wave builder suggests waves from released orders not yet in a wave. It keeps each run together, splits chilled and frozen, and caps each wave by minutes and number of orders. You can also have waves built automatically at the freight cut-off: turn on Build waves automatically at order cut-off in Pick & Pack → ⚙ Warehouse settings.

Other board settings

In Warehouse settings you can also choose Pickers can grab the next wave themselves (shows Take next wave on an empty column), Warn when a card won’t make its run, the Pack & load buffer, and Box stickers.

What pickers and packers see

Picker and packer teammates land on their own queue. The Bench screen button shows a person’s next job and what’s up next, sized for a screen on the packing bench. A card’s ⋯ menu prints a pick list or labels.