Quality hold and waste reasons

Quick answer: Quality hold stops stock being sold or picked while you check it, without removing it from stock. Waste reasons make every write-off carry a reason, so the Waste report shows where stock is lost. Both are part of Advanced stock control (Inventory → Settings → Warehouse features, Enterprise).

Put stock on hold

1. From Inventory → Overview, a product page, or Trace (for a whole lot), choose Put on quality hold and give a reason.
2. Held stock is left out of what customers can order, first-expired-first-out picking, waves, scans, load out and transfers.
3. On the Quality hold tab, Release it back to available, or use More to Write off or Return to vendor.

Stock can also go on hold automatically — for example when a goods-in temperature check fails or a recall starts.

Waste reasons

Every write-off now asks for a reason (damaged, expired, shrinkage and so on), whichever screen it starts from. Expired lots written off by the system are tagged Expired. Add or switch off reasons under Settings → Waste reasons, and see the totals in Insights → Waste report.